About UsDiane Pasley and Lisa Clinton
Are out to save the world, one pot of coffee at a time. Through their Gold Tone Permanent Coffee Filter products and their ability to Manufacture or source virtually any green products in the world, the two sisters are showing they are serious about the environment .Mary Cantando recently chatted with them on behalf of Enterprising Women magazine to find out more about their business success and why green products are so important to them.
Enterprising women: As sisters, you've been successful business owners for some time now .How did you get started in business?
Diane Pasley and Lisa Clinton: When we were about 17 and 18 years old, we started
Working in our family business, Manufacturers Components Incorporated (MCI). We've been working side- by- side now for over 20 years. Growing our woman-owned business is a real labor of love for us.
EW: During those 20 years, what has been your most exciting moment?
Pasley/Clinton: Well it's all been pretty exciting…Having our own business and building strong relationships and friendships all over the world has began a great experience. To provide products
For companies like IBM, General
Electric, Motorola, Wal-Mart, Krups, Mr. Coffee, Conair…working with companies like that is really exciting.
EW: What do you think is the best decision you've made in relation to your business?
Pasley/Clinton: Our decision
To move into providing green products by pursuing the Gold Tone Coffee Filter line has been
very important. It gives us real satisfaction to know that we're making a meaningful contribution to our environment. To know there are fewer trees being cut to produce paper coffee filters and our waste refuse sites are not being filled as much as in the past with used paper filters. It may not seem like a lot, but we feel that we're making a real difference.
EW: What's the story behind your decision to manufacture green products?
Pasley/Clinton: A business associate contacted us and said he was having a hard time getting coffee filters from his vendor, a company located outside the United States. He said that no one in the U.S. was interested in making this product, and asked if we were interested. We decided to pursue this venture, and we developed two models that we were needed. This
got us started in the permanent coffee filter business? We soon realized that the two models that we developed were used in less than 10 percent of drip coffee makers. The majority of drip coffee makers were the Mr. Coffee "basket" type of filter. So, we became the first company to develop a basket permanent coffee filter for the remaining 90 percent of the market. We now hold three U.S. Patents for these models, which are still our highest
selling models.
EW: How has your business benefited from providing green products?
Pasley/Clinton: The benefits have been tremendous. The permanent coffee filter opened up a whole new enterprise for us. Because our Gold Tone filters were so widely accepted in the market, we had the
opportunity to provide other filtration products. We're currently developing a new water filter out chlorine and other chemicals. The application is for drip coffee makers, and it will dramatically improve the taste of coffee , making it much more enjoyable. This product is targeted to launch a whole new line of filtration products for us.
EW: Let's talk dollars. What is the market reaction to green products? Are consumers willing to pay a premium for these products?
Pasley/Clinton: There is definitely a market for green products today. It seems that almost everyone is conscious about the environment, and people are becoming more interested in what they can do to help protect it. If the product is a true, green products, we believe people are willing to pay a premium. But, the public is very cautious about companies jumping on the bandwagon with products that have little or no true effect on the environment.
EW: What advice would you give to a woman deciding whether or not to develop and
market green products?
Pasley/Clinton: First, she needs to do adequate research; she should take the product idea to companies that may be interested, and get their
feedback. Then, she needs to determine whether or not that company is the right one for her particular product. Also, there might be opportunities for her to partner with other women -owned business like ours. For example, if she's got the concept and maybe a customer who is willing to buy the product, but she's no sure how to get the product produced, she could approach MCI, and we could work with her to get that product manufactured.
EW: What plans do you have for future green products?
Pasley/Clinton: Well, we're excited about the development of our water filters for drip coffee makers; we know that they'll make a real difference in the taste. We're
Aggressively seeking organizations that have and idea we can help them with. Like most women business owners, we wear lots of hats in our business. One of our strengths is developing products for other companies. We'd especially love to work with other women -owned business to help them developed green products for their own line.
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